Personal Training
We require a 12 hour notice for cancellations. If you need to cancel within less than 12 hours or are a no-show, you will be charged for the session. We understand that emergencies happen, so please contact us immediately if you are experiencing an emergency and cannot make your scheduled time and we will reschedule.
Group Classes
We prefer 12 hours notice for canceling a group class, however you will not be penalized if you have to cancel. However, if you are a no-show, you will be charged $15 unless it’s an emergency. If you are more than 15 minutes late, you may not be guaranteed admittance into the class. Please reach out to Denise or Amy if you are going to show up or if you’re running more than five minutes late.
Kids
Both of us are moms so we understand that things can change last minute when it comes to childcare. While our classes are not structured to have children involved, you are more than welcome to bring your kids to class if you need to. We are in an enclosed area with a small play structure. However, as stated in our liability waiver, we are not responsible for any children brought to class. We suggest bringing snacks, entertainment and whatever you may need for them to be occupied.
Kindness Policy
The main goal of our company is to provide a safe place to come and workout. If we feel you are being unkind or inappropriate in any way, we reserve the right to refuse service.
Do you have to be a lady to come to class?
Hell no! We burp and fart and aren’t always lady-like. We welcome everyone. Feel free to come and be yourself, whichever gender you identify with.
Contact us at [email protected] for questions related to refunds and cancellation policies.